Payment and Balance
Information about topping up, Suzuki Balance, exchange rate, pending payment amounts, and withdrawing money to a bank.
- How to add funds to your Suzuki BalanceInstructions for opening "Top up", making a bank transfer with the correct description, and handling cases where the money has not arrived.
- Suzuki Balance: available balance, held funds, and auction depositHow to understand Suzuki Balance, available balance, held funds, deposits, and transaction history.
- JPY–VND exchange rate and how it is calculated when placing an orderThe exchange rate is published on the website, locked in when you place an order, and used for surcharges for the same item.
- Withdraw money from Suzuki BalanceHow to withdraw money to a bank, conditions, limits, fees, and processing time.
Frequently asked questions
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