Withdraw money from Suzuki Balance
How to withdraw money to a bank, conditions, limits, fees, and processing time.
Updated 29/09/2026
You can withdraw money from Suzuki Balance to a bank by creating a request in "Withdrawal history" ("Lịch sử rút tiền"). Withdrawals apply only to the Vietnamese dong wallet.
Withdrawal conditions
- The account has Suzuki Balance in Vietnamese dong available for withdrawal.
- There are no outstanding amounts on Suzuki, for example unpaid auction orders, shipping fee bills, or surcharges.
- There are no advance amounts remaining.
- The withdrawal amount is within the currently applicable withdrawal limit.
Withdrawal limits and fees
| Content | Regulations |
|---|---|
| Minimum amount per request | 50,000 VND |
| Maximum amount per request | 20,000,000 VND |
| Maximum amount per day | 30,000,000 VND |
| Maximum number of requests per day | 3 requests |
| Withdrawal fee | 0 VND |
Suzuki does not charge a withdrawal fee. If the withdrawal request exceeds the limit or does not meet the conditions, you need to adjust it before submitting the request.
How to create a withdrawal request
- 1
Open the withdrawal section
Log in to your Suzuki account and go to "Withdrawal history" ("Lịch sử rút tiền").
- 2
Create a withdrawal request
Create a request to withdraw money to a bank for the amount you want to withdraw. The amount must be within the withdrawal limit.
- 3
Track the status
After submitting the request, you can track the processing status directly in "Withdrawal history" ("Lịch sử rút tiền").
Processing time
Withdrawal requests are approved manually by staff. Normally, requests are approved within 48 hours and the money is transferred within about 7 business days.
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